Pricing
One integration platform, predictable pricing
Bundle AS2, SFTP, ERP connectors, and monitoring under a single contract—no surprise add‑ons.
All plans include white-glove onboarding, 24/7 monitoring, SOC 2 + HIPAA controls, and unlimited internal users. Scale confidently as partner volumes grow.
Average go-live
45 days
From kickoff to first certified partner
Connectivity SLA
99.99%
Managed transports + proactive retries
Every Datasync plan includes
Managed AS2, SFTP, and API endpoints
Provisioned, secured, and monitored by Datasync with certificate rotation and policy automation.
Unlimited transactions & internal users
Price is tied to program complexity—not document counts or user seats.
Guided onboarding + success team
Solution architects co-design mappings, testing, and cutover plans for every partner.
Plan tiers
Flexible options for every integration program
Launch
For organizations activating their first automated partners or modernizing a handful of feeds.
Launch includes
- Up to 10 trading partners across AS2/SFTP
- Pre-built ERP & API adapters
- Real-time monitoring dashboard
- Business hours support
Scale
Best for teams expanding EDI coverage, onboarding dozens of partners, and needing higher SLAs.
Scale includes
- Unlimited trading partners + documents
- Dedicated TAM & quarterly architecture reviews
- 24/7 incident response + auto-remediation
- Compliance reporting pack (SOC 2, HIPAA, GDPR)
Enterprise
For regulated or global programs that require hybrid connectivity, data residency, or bespoke workflows.
Enterprise includes
- Multi-region deployment + data residency controls
- Custom SLAs & shared runbooks
- Embedded integration engineers
- Premium support with executive sponsor
Compare plans at a glance
All plans include baseline AS2, SFTP, API connectivity and our observability suite. Choose the tier that matches your governance and scale needs.
| Feature | Launch | Scale | Enterprise |
|---|---|---|---|
| Trading partners | Up to 10 | Unlimited | Unlimited + multi-business |
| Connectivity SLA | 99.9% | 99.99% | Custom w/ credits |
| Support coverage | Business hours | 24/7 | Follow-the-sun + TAM |
| Certificate & key rotation | Automated | Automated + audit trails | Automated + custom cadence |
| Compliance reporting | Standard pack | SOC 2 + HIPAA | SOC 2 + HIPAA + regional attestations |
| Embedded integration engineer | Add-on | Quarterly engagement | Included |
Frequently Asked Questions
Answers for the most common pricing conversations. Need more detail? Reach out and we’ll send a tailored breakdown.
How do you define trading partners for billing?+
We count an external entity exchanging production traffic (retailer, supplier, carrier, marketplace, etc.). Most customers map subsidiaries under one partner, so you are not penalized for internal org complexity.
Can we start on Launch and upgrade later?+
Yes. Contract terms are prorated when you move to Scale or Enterprise, and we preserve your existing integrations without rework.
Do you charge per document or transaction volume?+
No. Datasync plans are based on program complexity (connectivity types, SLA, governance). Send unlimited documents and onboard unlimited internal users on every tier.
What’s included in onboarding?+
Every plan includes a solution architect, environment provisioning, connector configuration, test harnesses, and guided partner certification. Enterprise adds embedded engineers plus co-built runbooks.
Ready to compare line items?
Let’s map your integration roadmap to the right plan
Share your trading partner counts, ERP landscape, and compliance requirements—we’ll send a detailed quote within 48 hours.